Employment Opportunities

SCOPE OF OVERALL RESPONSIBILITY: TO PERFORM DAILY DUTIES ASSOCIATED WITH FRONT DESK; TO PROVIDE POSITIVE AND FRIENDLY CUSTOMER SERVICE TO ALL MEMBERS OF THE PUBLIC; TO WORK COOPERATIVELY WITH STAFF; TO ASSIST IN PROVIDING A SAFE, RESPECTFUL ENVIRONMENT.

ROLES AND RESPONSIBILITIES:

• Greet patrons in a friendly professional manner.
• Assist with patron concerns and questions.
• Answer telephone inquiries.
• Provide internet or program services to patrons as required.
• Assist patrons to find and use library resources and provide technical assistance.
• Process library materials and memberships.
• Maintain patron database.
• Maintain and troubleshoot problems with library equipment including photocopiers.
• Facilitate inter-library loans for patrons. Package, ship, and process requested materials.
• Collect and balance daily cash.
• Assist with receiving and processing new library materials.
• Check for damaged library materials, such as books, and repairs as needed.
• Assist with other programs occurring in the library.
• Assist in booking other rooms and taking registrations.
• Perform any clerical duties as required.
• Any other duties as required by the Librarian.

QUALIFICATIONS:

• Successful completion of Grade 12.
• Previous library or office work experience an asset.
• Competent with Microsoft Office and the Internet.
• Patience and a strong customer service orientation.
• Organized and detail oriented.
• Flexibility and resourcefulness.
• Possess excellent interpersonal skills.
• Ability to work as a team player.
• First aid training an asset.

The Library is a CUPE organized workplace. The 2021 wage grid for this position a) probation: $20.88 per hour and b) after 4 months, level 1: $21.76 per hour. This is a part-time permanent position that requires evenings and at least 2 weekends per month. Please send resumes to Michael Baird, Library Manager, Edson and District Public Library mbaird@edsonlibrary.ca